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Small Business Server Support Forum    
Forums > Microsoft Small Business Server 2003 & 2000 > Small Business Server 2003
Subject: Forward Email to External Mail Account
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John Porter User is Offline
Australia
Member since
7/25/2006

Registered Users
Posts: 9
10/27/2007 02:54 PM  
Can someone please answer a silly question.

We need to give contractors an email address on the SBS domain however they are not users on the server and don't need to be. We need to give them a email address contractor@sbsdomain.com.au and automatically forward the mail on to an external account contractor@hotmail.com, no need to keep a copy on the SBS server.

If I create a mail enabled "contact" in the "Active Directory Users and Computers", created Exchange alias, "Modify", SMTP, Enter the email address contractor@hotmail.com.

If the email address contractor@sbsdomain.com.au exists in the "contact" email addresses list will email sent to contractor@sbsdomain.com.au automatically be forwarded on to contractor@hotmail.com ? Is there anything else required to accomplish this? Or are you required to still create a user and tick the "forward to" and enter contractor@hotmail.com as it would now appear in the GAL?

Thanks in advance
Stan Guinn User is Offline
Texas, USA
Member since
12/29/2005

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Posts: 1913
10/27/2007 03:41 PM  
No nothing else is required. You do not need to set up a user account nor use up a CAL. What you did, creating a contact and forwarding the email, is the correct solution. As a Contact, the account should show up in the GAL. Might take a little time to propogate to it.
John Porter User is Offline
Australia
Member since
7/25/2006

Registered Users
Posts: 9
10/28/2007 12:55 AM  
Thanks Stan I will give it a go, hopefully all will be good!
John Porter User is Offline
Australia
Member since
7/25/2006

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Posts: 9
10/31/2007 08:51 AM  
Another question?

I setup a contact and now mail sent to contractor@ourdomain.com.au is forwarded automatically to contractor@hotmail.com, all works good no problem. My question is it possible to CC a copy of the mail sent to contractor@ourdomain.com.au to a user, user@ourdomain.com.au?

Thanks in advance
Phil Bennett User is Offline
United Kingdom
Member since
10/2/2006

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Posts: 121
10/31/2007 02:58 PM  
John,

You could always create a new distribution group containing the new contact you have created and the user you wish to receive a copy of the email. Then just forward the emails to this distribution group.

Phil
John Porter User is Offline
Australia
Member since
7/25/2006

Registered Users
Posts: 9
11/01/2007 01:37 AM  
Thanks Phil,

Yes that would work. If I was to create the address contractor@ourdomain.com.au on the distribution group and give the contact a different address contractor_forward@... that should work.

Thanks for the Idea

John
john brewer User is Offline
United States
Member since
3/20/2007

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Posts: 99
11/07/2008 03:48 PM  
I just set this up as mentioned and when I send an email from outside of the network, the email gets bounced with the following:
Reporting-MTA: dns;remote.XXXX.com
Received-From-MTA: dns;ccccc.wwwwwwws.com
Arrival-Date: Thu, 6 Nov 2008 23:02:32 -0500
Final-Recipient: rfc822;support@YYYYY.net
Action: failed
Status: 5.1.1
(yes, I masked the url's above)
 
From inside the network this is the error:
The email account does not exist at the organization is was sent to....
 
Any ideas?
john brewer User is Offline
United States
Member since
3/20/2007

Platinum Membership
Posts: 99
11/07/2008 04:02 PM  
Follow up:
I added a line to the email settings and it looks like this:
x400 c-US; a= ;p-xxx; o=Exchange...
 
I now get this error:
A configuration error in the e-mail system caused the message to bounce between servers or to be forwarded between two recipients...
Marina Roos User is Offline
The Netherlands
Member since
3/24/2005

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Posts: 12523
11/08/2008 02:51 AM  
Hi John,
 
You did something wrong. You need to create a new CONTACT for the external email account, not a new User.
Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
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Forums > Microsoft Small Business Server 2003 & 2000 > Small Business Server 2003 > Forward Email to External Mail Account


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