Hello,

 

By different customers with SBS 2003 servers it happen that they recieve undeliverable error emails from 'System Administrator' after we restart the server. This emails are related to emails that they sent weeks or months ago. It seems that this emails stick untill a restart of the server.

 

Someone the same experience and know what's the cause of this?

 

Erik

Sadly I can't offer any advice.

You could try the SolarWinds Exchange Monitor (free download) from here:

http://www.solarwinds.com/register/MoreSoftware.aspx?Program=825 

 

It lists more queues that the Exchange System Manager but I don't know if that will help.

The SolarWinds monitor, while it is useful, doesn't show any light on this issue since it doesn't see the messages until the service is restarted.

Edit: I found a couple of links that might be of use:

http://technet.microsoft.com/en-us/library/aa998772.aspx

 

http://forums.msrportal.com/showthread.php?t=22181

so I've made the GlitchRetry change and set the SMTP service to restart twice a day: lets see what happens...

I have seen this on two of my SBS boxes (of the 15-20 i look after)....only thing i can see so far as a pattern is that they both have Symantec Mail Security for Microsoft Exchange (SMSMSE). Its the latest version, 6.

 

Have you guys got this installed?

 

Andy

Bugger. There goes my theory.

 

Its a horrible thing, it makes a mail server untrustworthy. If you don't get a return then you have to assume the mail has been delivered....then you get a return 2 months later and suddenly the client who rang up swearing, saying you must not have sent it, turned out to be right....

 

I've had a hard time explaining it to the clients involved.....just how do you say 'i have no idea why this happened'.....