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Small Business Server Support Forum    
Forums > Microsoft Smallbusiness Server > Small Business Server 2003
Subject: Fax device not showing in configuration step?
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Neil Read User is Offline
United Kingdom
Member since
5/17/2005

Registered Users
Posts: 25
2/13/2008 08:18 PM  
Hi all... running SBS 2003 SP 2. I had the fax running fine before we moved office, plugged it all back in after the move and nothing, the modem had disappeared (using an external US Robotics 56k modem by the way, serial connection). I decided to start from scratch and uninstall/reinstall the fax services. Modem is picked up in the Device manager with correct drivers installed. I ran through the "Fax Configuration" wizard but the modem does not appear in the "Device" list to choose.
 
Have reinstalled device, changed drivers but still it does not show. There are no errors on either the modem or COM port when I have checked the Device Manager.
 
Very confused. Any help gratefully recieved!
 
Nell
Marina Roos User is Offline
The Netherlands
Member since
3/24/2005

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Posts: 12280
8/30/2008 09:47 PM  
Hi Neil,

Did you figure this out yet?
Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
Neil Read User is Offline
United Kingdom
Member since
5/17/2005

Registered Users
Posts: 25
9/01/2008 12:27 PM  
Hi Marina,
 
Believe it or not still no resolution. I had to fix quick so setup the fax service on another server we have. Not revisited trying to get it working on the SBS box due to time. Will have another crack soon!
 
Neil
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Forums > Microsoft Smallbusiness Server > Small Business Server 2003 > Fax device not showing in configuration step?


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