Hi guys,

I have a dell poweredge server with 2GB RAM running server 2003 sbs,exchange the usual...

the fax services should have been set up long ago... I have a modem installed (usb) to the server and fax services is setup...

i can create a word doc,pdf etc ctrl-p select the "fax printer" and print...and when i look in fax jobs it goes to outbox... modem dials up and ...the fax is sent...

but i cannot for the life of me send a cover sheet. it just doesnt send the fax...nothing in the queue. into a void somewhere.

I then noticed that just before i send the fax there is an option to preview it...when i click on preview fax i get:

the fax sending wizard

the fax preview cannot be displayed.

i am pretty convinced this is related to the fax not been sent. would you agree?

i googled for answers and i came up with a few fixes

1) make sure your tiff/tif association is pointing to windows fax and picture viewer...(which it wasnt, i changed it and it still didnt help.)
2) reinstall fax services...i removed it and added it. nothing
3) make sure the file key is in c:\hkeylocalm\software\microsoft\currentv\ports.. it was there so that didnt help.
4) they also said a firewall could be blocking it or trojan scanning software. there is no anti-virus, (yes i know,this will change tomorrow) and no firewall (not even windows firewall) there is a firewall on the switch (netgear) could that be doing anything [though i dont think so]

5)it also said i should check my event viewer for any problems.I did and there are some DNS and WINS issues that keep coming up, could this be causing the problem?

Hi Joe,

Did you figure this out yet?