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Small Business Server Support Forum    
Forums > 3rd party software and network information > Swing Migration
Subject: Problem wit outlook "delegate rights' after a swing from SBS 2000 to SBS 2003 (forklift)
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Carl Brewer User is Offline
Australia
Member since
9/14/2005

Registered Users
Posts: 6
10/18/2007 03:14 AM  
 About 4 months ago now I did a swing migration from an SBS2000 box to an SBS2003, and all seemed well.  We did a forklift of their mailboxes. But last week the users were trying to use Outlook 2003 to delegate permissions from their mailboxes.  This works if the user doing the delegating is a new one (created after the swing) but if it's an older user account (95% of them!) then they see this error :

The Delegates page is not available.  Unable to access Outlook Folder

Other than that, everything's working fine.  Googling around I've found a few possible fixes - mainly involving pulling the users' mail down into a PST file, removing and recreating their mailbox in exchange, and then pushing the mail back up from Outlook.  This seems pretty clunky at best, and I'm wondering if anyone's got a better solution? other solutions included poking at the registry, which I'd like to avoid if possible, as they didn't seem to be directly addressiing this problem.
Uval Lubarsky User is Offline
United States
Member since
11/14/2006

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Posts: 2
11/28/2007 09:12 PM  
Same problem here, only I performed a 2003 to 2003 swing to replace a box. 
I found this article (http://support.microsoft.com/kb/199964) and although it does not apply to Outlook 2003 or Exchange 2003, Method 2, step 1 fixed the problem.  Once I made the change, logged off the user and logged back on, the error was gone and I was able to set the delegate permissions.
 
Hope this helps.
Uval
Shawn Jensen User is Offline
United States
Member since
3/28/2006

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Posts: 2
8/01/2008 12:02 AM  
Any other possible solutions to this problem out there??
Marina Roos User is Offline
The Netherlands
Member since
3/24/2005

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Posts: 12627
8/01/2008 03:01 AM  
Hi Shawn,
 
Did you contact Jeff about this?
Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
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Forums > 3rd party software and network information > Swing Migration > Problem wit outlook "delegate rights' after a swing from SBS 2000 to SBS 2003 (forklift)


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