Hi Jeff,
My apologies if you thought I was implying that there was a problem with your kit or service in any way. As a first time user who had to perform a swing migration under a very tight time frame without an option for testing, I thought the process was as relatively simple as something like that can be.
The reason for the tight time frame was that the old server was showing signs of becoming unstable hardware wise, and I was off overseas for two months about two weeks later. Hence, by the time I got back and had time to look at it all again, the 90 days of support were over. I've just re-tried to access the forums on www.SBSmigration.com and all I get is the 'your account has expired, please re-new' page, which is why I didn't post directly there. Let me know if I'm doing something wrong and should still have access to your forums.
As for why the Certificate Server was installed, that was because I was using certificates with VPN access, not through clicking buttons ;) .
Anyway, thank you for posting the solution. I will follow step six and reply with my results in case anyone else has a similar problem.
Brett
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