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Small Business Server Support Forum    
Forums > Microsoft Small Business Server 2003 & 2000 > Workstations
Subject: Client unable to use TS
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Nick Hill User is Offline
Isle of Man
Member since
3/25/2005

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Posts: 410
5/12/2008 05:27 PM  
SBS2003 R2 Premium 10 users
Windows XP SP2
 
These clients have been working fine until this morning.
 
2 clients use TS to access a remote accounts system. They use Remote desktop for this. Everything has worked fine until this morning when the 2 clients cannot now connect to the remote TS. ISA firewall is installed.
 
The users can use an alternative client pc with their own usernames & access the remote TS with no problems. They cannot access my own TS either from the "faulty" clients.
 
I have been checking their pcs all morning but not found anything wrong. The local SBS & remote TS have been rebooted.
 
Please can someone help?
Kevin Da Silva User is Offline
Mississauga, Canada
Member since
1/12/2008

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Posts: 579
5/15/2008 02:40 AM  
What is the error that these machines recieve?

Have you tried to login from those machines using a username that works on the other machine?
MCSE:Messaging, MCTIP, SBS Specialist
Nick Hill User is Offline
Isle of Man
Member since
3/25/2005

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Posts: 410
5/15/2008 10:20 AM  
Thanks for your reply.

The error is the regular TS not configured type error. I don't have it exactly at the moment, see below.

Any username on the "faulty" clients does not work. It's specific to those pcs.

My customer has got another company in to "fix" the problem. They did this by disabling the ISA client on the non-connecting pcs!
Nick Hill User is Offline
Isle of Man
Member since
3/25/2005

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Posts: 410
5/15/2008 12:31 PM  
Update

As well as disabling the ISA client software, the 3rd party has also adjusted the RDP Outboard rule on the ISA server by adding the "Internal" group to the "from" section. So the "from" section now has both "local host" & "internal".

Can anyone confirm whether this is safe?
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Forums > Microsoft Small Business Server 2003 & 2000 > Workstations > Client unable to use TS


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