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Small Business Server Support Forum    
Forums > Microsoft Small Business Server 2003 & 2000 > Remote Access
Subject: VPN Connection - Service Provider?
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Chris Cerminara User is Offline
United States
Member since
2/2/2008

Registered Users
Posts: 26
3/14/2008 02:50 PM  
I have been experiencing VPN connection problems from a remote location.  Sometimes the user connects quickly and easily, sometimes he cannot connect for a day or two.  I finally ran a trace route from the SBS to the remote location, and I found that there seems to be time outs on Comcast's end.  I've attached the trace route, which seems to be fairly consistent.  Could this be the cause of my problem, and what can I do to fix it?
 
Thanks,
Chris

Attachment: 1314504382271.txt
Mick Malloy User is Offline
Australia
Member since
4/6/2007

Microsoft MVP
Posts: 306
3/14/2008 03:48 PM  
I don't think it's your problem. Some routers dont reply to ping (a trace is just a series of pings with adjusted TTL's) and the couple of other failures could be lowered QOS for ICMP.

Not familiar with the networks in question though.
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Forums > Microsoft Small Business Server 2003 & 2000 > Remote Access > VPN Connection - Service Provider?


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