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Small Business Server Support Forum    
Subject: RWW option not appearing in CEICW Web Services Configuration
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Tony Girgenti User is Offline
Southampton, PA
Member since
5/2/2005

Registered Users
Posts: 81

6/28/2008 08:25 PM  

Hello.

We have SBS 2003, SP2, ISA 2004, Exchange 2003, two nics, DynDns Dynamic IP.
 
Is the RWW option supposed to appear in the Web Services Configuration page when i run CEICW.?
 
It's not there when i run CEICW.  Does anybody know how to figure out why?
 
Any help would be gratefully appreciated.
 
Thanks,
Tony
Tony Girgenti User is Offline
Southampton, PA
Member since
5/2/2005

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Posts: 81

7/03/2008 10:37 PM  
Hello Tony.
 
Thanks to Sherry Jia of Microsoft, this is how she explained to fix the problem:
 
"Since the virtual directory named Remote is not listed in your IIS console, the Remote Web Workplace will not display in the Web Services Configuration page based on my understanding.  I've checked it on my test machine.  When I delete the Remote virtual directory in the IIS, the option of RWW is gone in the Web Services Configuration page.  It can be the cause of the issue.  Here, I suggest that you can perform the below steps for troubleshooting."
 
Please check whether there is folder named Remote under the directory of c:\inetpub.  Then please recreate the virtual directory in the IIS manually.  The steps are,
 
a. Open the IIS console, right click on the Default Web Site.

b. Select New->Virtual Directory->Input the Remote as Alias.  The path should be set to c:\inetpub\Remote.  Check Read and Run Scripts (Such as ASP).  Then finish.

c. Then please right-click on the Remote virtual direction you just created and select Properties.  On the Application setting, please make sure that the Application name is Remote.  Execute permissions is Scripts only.  On the Directory Security tab, please click on the Edit button in the area of Secure Communications.  Please check the Require Secure Channel (SSL) and Require 128-bit encryption. 

Then please re-run the CEICW on the SBS server and check whether the Remote Web Workplace is listed in the Web Services Configuration page.

That Should fix it for you Tony.
 
Good luck,
Tony
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Forums > Microsoft Smallbusiness Server > Remote Access > RWW option not appearing in CEICW Web Services Configuration



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