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Small Business Server Support Forum    
Subject: BRU server in a SBS environment
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Paul Janssen User is Offline
The Netherlands
Member since
5/25/2005

Registered Users
Posts: 63

1/24/2008 03:33 PM  
We have an xserve (10.4.11) with BRU server backup software in a SBS environment. The backup software is able to send emails, but I don't get it working. I already contacted support, but I didn't get an answer that helped me out. They wrote:

"Mac OS X EMail Considerations

The BRU Server server daemon contains a built in MTA. As such, it doesn't require that you have an email, or SMTP server running on the BRU Server server system. However, it does need information about how to transmit mail messages that are generated during normal operations. This means that the BRU Server server system must know how to find the destination mail server and also be able to identify itself using a standard domain name (DNS) type machine name (i.e.: bruserver1.tolisgroup.com rather than bruserver1.local).

If your network environment uses DNS services, the simplest solution is to ensure the BRU Server server system has a proper DNS entry. If you do not use DNS services internally, you may provide the necessary information via the hosts file (/private/etc/hosts on OS X).

If you don't have DNS available (and can't enable it), you will need to edit the hosts file on both your BRU Server server and your mail server. On the BRU Server server system, you must add entries for both the destination mail server and the system itself:

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

## This next line is the local system as the mail server will recognize it
192.168.1.37 bruserver1 bruserver1.tolisgroup.com

## This next line is the entry for the mail server as the local system should know it

192.168.1.5 mail mail.tolisgroup.com

The "Do not change" message relates to the 127.0.0.1 and ::1 entries. It does not mean that you can't add entries for other systems into the file. In this example, we've added both the IP address for the mail server (192.168.1.5) and the machine itself (192.168.1.37). On an OS X system, we would also need to make a change to the /private/etc/sysconfig file

On the mail server, you only need to include the BRU Server server system:

127.0.0.1 localhost

192.168.1.1 gw gw.tolisgroup.com gw

192.168.1.37 bruserver1 bruserver1.tolilsgroup.com

With these changes in place, each server knows the other and your BRU Server mail will be properly delivered."


I already have a correct DNS entry for the xserve on the SBS server, but any idea how I get this working in a SBS/Exchange environment? In other words, what do I have to do at the xserve and what at the SBS server?


Thanks in advance.

Eriq Neale User is Offline
Texas, USA
Member since
5/3/2005

Microsoft MVP
Posts: 2114

1/30/2008 02:33 PM  
Paul -

Need a little more information about this. I'm not at all familiar with the BRU software, so don't know how it's configured. Please share the relevant SMTP configuration information you currently have for that software. I'd also like to see the ipconfig /all for the SBS box along with that to make sure the settings are correct.

Also, what exactly is the problem you're having? I'm guessing that e-mail from the BRU software is not getting delivered. If you haven't already, you'll want to enable SMTP logging on the SBS box so we can look and see if any incoming connection from the BRU software is actually making it to the SBS box.

-Eriq

Eriq Neale - Small Business Specialist, SBS MVP, Mac Guru
EON Consulting LLC www.eonconsulting.net
Lead Author of Windows Small Business Server 2008 Unleashed
In bookstores December 10, available for pre-order now
Listen to eOnCall at AIRtunZ or visit www.eoncall.com.
Paul Janssen User is Offline
The Netherlands
Member since
5/25/2005

Registered Users
Posts: 63

3/07/2008 04:46 PM  
Went on vacation and totally forgot about this question.

In the end it isn't a SBS topic but should there be another BRU user (very nice program, more stable and faster then Retrospect, although not a maclike interface) I will share how I solved the problem.

Actually I only did one thing (which I found out by accident). On the Mac OS X server I added one line to the hosts file:

ip-adress (server) name server (external) domain name

After that it all worked fine ;-)

Paul
Eriq Neale User is Offline
Texas, USA
Member since
5/3/2005

Microsoft MVP
Posts: 2114

3/10/2008 11:53 PM  
Thanks for the update, Paul. After looking at the solution, it helped make the original question a little clearer.

-Eriq

Eriq Neale - Small Business Specialist, SBS MVP, Mac Guru
EON Consulting LLC www.eonconsulting.net
Lead Author of Windows Small Business Server 2008 Unleashed
In bookstores December 10, available for pre-order now
Listen to eOnCall at AIRtunZ or visit www.eoncall.com.
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