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Small Business Server Support Forum    
Forums > Microsoft Small Business Server 2003 & 2000 > Exchange Server 2003
Subject: Exchange Email Problems
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Bryce Lowe User is Offline
Longview, WA
Member since
4/2/2005

Registered Users
Posts: 25
4/04/2005 06:25 AM  
I just installed SBS2003 Premium that we purchase from techsoup.  Everything is running fine except email.  We are using POP3 connectors as we have a cable modem with a dynamic IP address.  Before this we had SBS2000 and both sending and recieving worked fine.  I tried downloading the pop3 email manually but it is not distributed to the email boxes.  Whenever I try to send an email outside of our organization get the following error:

user@adelphia.net on 4/3/2005 8:30 PM
  There was a SMTP communication problem with the recipient's email server. Please contact your system administrator. 

It does not matter what address I send it to it always happens.  Any help would be greatly appreciated.

Thanks
Ryan O'Dwyer User is Offline
Melbourne, Australia
Member since
4/4/2005

Registered Users
Posts: 16
4/04/2005 05:20 PM  
Can you send to others inside your exchange organisation? If so it may be DNS Forwarder need setting up.
Is ISA installed on the same server?
Is exchange Service Pack 1 installed?

Could be one of many things, more info please :)

Regards,

Ryan O'Dwyer
Ryan O'Dwyer. MCP
Consortium Group
Small Business Specialist.
Melbourne, Australia.
Bryce Lowe User is Offline
Longview, WA
Member since
4/2/2005

Registered Users
Posts: 25
4/04/2005 08:07 PM  

Email within the organization works fine.  ISA server is installed on the same server it is all in one.  Service pack 1 is not installed.  The POP3 mailboxes will not sync either so it leads me to believe that it is a firewall problem in ISA?  I have tried using DNS to route the email to no avail either but I need to keep the mail routed through a smarthost because our ip is dynamic and often is rejected by many mail servers.  Let me know if you need any more information.  Any help is appreciated.

Thanks

Bryce Lowe
Bryce Lowe User is Offline
Longview, WA
Member since
4/2/2005

Registered Users
Posts: 25
4/04/2005 08:41 PM  

Here is the exact message:

Your message did not reach some or all of the intended recipients.
Subject:
Sent: 4/4/2005 11:39 AM
The following recipient(s) could not be reached:
user@adelphia.net on 4/4/2005 11:39 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
Marina Roos User is Offline
The Netherlands
Member since
3/24/2005

Forum Admins
Posts: 12507
4/05/2005 02:14 AM  

Hi Bryce,

Please apply SP1 for Exchange and the additional SBS hotfix and pop3 hotfix:
Smallbizserver.Net > SBS 2003 > Service packs & patches > Exchange Server 2003:
http://www.smallbizserver.net/Default.aspx?tabid=134 
If you send through smarthost, does it work then? (Assuming you are sending with DNS now) You have run CEICW, right?
Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
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Forums > Microsoft Small Business Server 2003 & 2000 > Exchange Server 2003 > Exchange Email Problems


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