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Small Business Server Support Forum    
Subject: Mail rejected by Windows Live Hotmai
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Fernando Salinas User is Offline
Bolivia
Member since
3/1/2007

Registered Users
Posts: 6

7/15/2008 04:25 PM  
Hi,
 
im receiving the folowing error:
#5.5.0 smtp;550 DY-001 Mail rejected by Windows Live Hotmail for policy reasons
 
I had an static IP, and i already chequed my IP in spamhaus and spamcop, and is not listed.
 
My configuration is:
 
SBS 2003 for mail server, and my ISA 2004 for smtp relay, both on diferent machines.
 
I need some help to find the problem and solve it.
 
Thanks
Kevin Da Silva User is Offline
Mississauga, Canada
Member since
1/12/2008

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Posts: 563

7/15/2008 06:37 PM  
Try using mxtool box and run the diagnostics ...

MCSE:Messaging, MCTIP, SBS Specialist
Fernando Salinas User is Offline
Bolivia
Member since
3/1/2007

Registered Users
Posts: 6

7/15/2008 11:42 PM  
Thanks,
 
after ussing mxtool box, the problem is:

Rev DNS Check: Reverse DNS FAILED! This is a problem.
 
ok, i fixed that, was a litle distraction when i configured out my public DNS.
 
But that was not the problem, after some testings i found this:
 
We have very bad news for you: It is not you, it is your complete provider which got listed.
Your IP 200.119.201.66 was NOT part of a spamrun, but your provider seems to believe that spam is what the internet was made for.
By tolerating your provider doesn't care about spammers you are also supporting the global spam.
If all people would boycott spammerhaevens, spam-friendly providers wouldn't even exist.
 
The problem is my ******* ISP
im gona call them to try to solve that....
 
Thanks again, mxtool box help a lot
 
Bye
Daniel Boakai User is Offline
Liberia
Member since
8/14/2008

Registered Users
Posts: 4

8/21/2008 01:03 PM  
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
Daniel Boakai User is Offline
Liberia
Member since
8/14/2008

Registered Users
Posts: 4

8/21/2008 01:06 PM  
I am also receiving the same error message when i try sending mail too.

There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.

I need help can some one help me solve the problem ?
Marina Roos User is Offline
The Netherlands
Member since
3/24/2005

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Posts: 12290

8/28/2008 03:53 PM  
Hi Daniel,
 
Do you get that error with every domain you are trying to send email to? Do you have a static or dynamic public IP? Are you sending with DNS or smarthost?

Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
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Forums > Microsoft Smallbusiness Server > Exchange Server 2003 > Mail rejected by Windows Live Hotmai



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