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Small Business Server Support Forum    
Forums > Microsoft Small Business Server 2003 & 2000 > Exchange Server 2003
Subject: IMF Keeps causing Default SMTP Virtual Server to crash
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Scott Condon User is Offline
United States
Member since
4/10/2008

Registered Users
Posts: 1
10/08/2008 08:13 AM  
I've got a strange issue and I was hoping someone here could help.
 
On my SBS2003 server, the Intelligent Message Filter keeps causing the Default SMTP Virtual Server to crash.  This started over the weekend, seemingly out of the blue.  No software has been installed withing the past month or so.
 
The server has Exchange SP2 installed.  Here are the two messages I get in the application log of event viewer when the error occurs:
 
Error 1)
Event Id: 1000
Source: Microsoft Exchange Server
Description: 
The description for Event ID ( 1000 ) in Source ( Microsoft Exchange Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: inetinfo.exe, 6.0.3790.3959, 45d69692, msexchange.ucecontentfilter.dll, 6.5.8052.0, 43cff0c0, 0, 0001e386.
Data (Bytes):
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 69 00 6e 00 65 00    .i.n.e.
0030: 74 00 69 00 6e 00 66 00   t.i.n.f.
0038: 6f 00 2e 00 65 00 78 00   o...e.x.
0040: 65 00 20 00 36 00 2e 00   e. .6...
0048: 30 00 2e 00 33 00 37 00   0...3.7.
0050: 39 00 30 00 2e 00 33 00   9.0...3.
0058: 39 00 35 00 39 00 20 00   9.5.9. .
0060: 34 00 35 00 64 00 36 00   4.5.d.6.
0068: 39 00 36 00 39 00 32 00   9.6.9.2.
0070: 20 00 69 00 6e 00 20 00    .i.n. .
0078: 6d 00 73 00 65 00 78 00   m.s.e.x.
0080: 63 00 68 00 61 00 6e 00   c.h.a.n.
0088: 67 00 65 00 2e 00 75 00   g.e...u.
0090: 63 00 65 00 63 00 6f 00   c.e.c.o.
0098: 6e 00 74 00 65 00 6e 00   n.t.e.n.
00a0: 74 00 66 00 69 00 6c 00   t.f.i.l.
00a8: 74 00 65 00 72 00 2e 00   t.e.r...
00b0: 64 00 6c 00 6c 00 20 00   d.l.l. .
00b8: 36 00 2e 00 35 00 2e 00   6...5...
00c0: 38 00 30 00 35 00 32 00   8.0.5.2.
00c8: 2e 00 30 00 20 00 34 00   ..0. .4.
00d0: 33 00 63 00 66 00 66 00   3.c.f.f.
00d8: 30 00 63 00 30 00 20 00   0.c.0. .
00e0: 66 00 44 00 65 00 62 00   f.D.e.b.
00e8: 75 00 67 00 20 00 30 00   u.g. .0.
00f0: 20 00 61 00 74 00 20 00    .a.t. .
00f8: 6f 00 66 00 66 00 73 00   o.f.f.s.
0100: 65 00 74 00 20 00 30 00   e.t. .0.
0108: 30 00 30 00 31 00 65 00   0.0.1.e.
0110: 33 00 38 00 36 00 0d 00   3.8.6...
0118: 0a 00                     ..      
 
 Error 2) 
Event ID: 1000
Source: Application Error
Description: 
Faulting application inetinfo.exe, version 6.0.3790.3959, faulting module MSExchange.UceContentFilter.dll, version 6.5.8052.0, fault address 0x0001e386.
Data (Bytes)
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 69 6e 65   ure  ine
0018: 74 69 6e 66 6f 2e 65 78   tinfo.ex
0020: 65 20 36 2e 30 2e 33 37   e 6.0.37
0028: 39 30 2e 33 39 35 39 20   90.3959
0030: 69 6e 20 4d 53 45 78 63   in MSExc
0038: 68 61 6e 67 65 2e 55 63   hange.Uc
0040: 65 43 6f 6e 74 65 6e 74   eContent
0048: 46 69 6c 74 65 72 2e 64   Filter.d
0050: 6c 6c 20 36 2e 35 2e 38   ll 6.5.8
0058: 30 35 32 2e 30 20 61 74   052.0 at
0060: 20 6f 66 66 73 65 74 20    offset
0068: 30 30 30 31 65 33 38 36   0001e386
 
Thanks,
Scott
Scott Condon User is Offline
United States
Member since
4/13/2005

Registered Users
Posts: 25
10/15/2008 09:29 PM  
Any ideas?
Mariette Knap User is Offline
The Netherlands
Member since
3/24/2005

Forum Admins
Posts: 12899
10/15/2008 10:08 PM  
Did you modify the IMF xml file?
Mariëtte Knap Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
Scott Condon User is Offline
United States
Member since
4/13/2005

Registered Users
Posts: 25
10/15/2008 10:20 PM  
No, it's just the stock one
Marina Roos User is Offline
The Netherlands
Member since
3/24/2005

Forum Admins
Posts: 12523
10/16/2008 04:23 PM  
Hi Scott,
 
Seems to me you are looking at the event logs of the server from another computer. Which AV software is running on the server and what other 3rd party programs?
Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
Scott Condon User is Offline
United States
Member since
4/13/2005

Registered Users
Posts: 25
10/16/2008 05:49 PM  
I'm using remote desktop because I'm on vacation for a few weeks. The server is running Symantec Mail Security for Exchange and Endpoint 11
Marina Roos User is Offline
The Netherlands
Member since
3/24/2005

Forum Admins
Posts: 12523
10/16/2008 06:42 PM  
Hi Scott,
 
Depending on the release you have installed, there are known problems with that program. Please contact the website to see if you need updates.
Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
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Forums > Microsoft Small Business Server 2003 & 2000 > Exchange Server 2003 > IMF Keeps causing Default SMTP Virtual Server to crash


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