Hello.

 

We run Google desktop on our Vista business PCs.

 

Just recently a couple of the guy's machines have stopped returning mail search results so we uninstalled and reinstalled Google desktop.

 

It's still not working though.

 

However, we cannot access the preferences page of the program as it tries to open a 127. ip address and just blocks it.

 

Is there any way round this?

 

Thanks a lot.

Technical Information (for support personnel)
Error Code 10061: Connection refused
Background: The server you are attempting to access has refused the connection with the gateway. This usually results from trying to connect to a service that is inactive on the server.
Date: 25/07/2007 13:13:45
Server: SERVER.northstar.local
Source: Remote server

I cannot turn the firewall off in any account unless I alter the group policy.

 

Would this be ok to do considering we use ISA server?

 

Thanks.

Hi Jonathan,

 

No, that is not OK to turn off the firewall domain wide. You can stop the firewall service on any computer temporarily in the services.

Thanks.

 

Stopping the firewall doesn't help.

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : PC1
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : northstar.local

 

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : northstar.local
   Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
   Physical Address. . . . . . . . . : 00-1A-A0-03-84-AB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8c8e:3421:49ca:7c62%9(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.16.11(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 26 July 2007 12:54:55
   Lease Expires . . . . . . . . . . : 03 August 2007 12:54:54
   Default Gateway . . . . . . . . . : 192.168.16.2
   DHCP Server . . . . . . . . . . . : 192.168.16.2
   DHCPv6 IAID . . . . . . . . . . . : 201333408
   DNS Servers . . . . . . . . . . . : 192.168.16.2
   Primary WINS Server . . . . . . . : 192.168.16.2
   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 7:

   Connection-specific DNS Suffix  . : northstar.local
   Description . . . . . . . . . . . : isatap.northstar.local
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.11%10(Preferred)
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 192.168.16.2
   NetBIOS over Tcpip. . . . . . . . : Disabled

Hi Jonathan,

 

It is missing the dns suffix. Uncheck the TCP/IP 6 protocol and those 2 other tunnel adapters on the vista's. Do you have the Ripcurl installed on the SBS and the Vista ISA firewall client?: The Official SBS Blog : SBS Vista Client Update (Ripcurl) Now Available: http://blogs.technet.com/sbs/archive/2007/02/09/sbs-vista-client-update-ripcurl-now-available.aspx