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Small Business Server Support Forum    
Subject: PPTP / VPN / WEB Problem ?!?
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Andrew Vint User is Offline
United Kingdom
Member since
1/30/2007

Registered Users
Posts: 9

7/30/2007 11:00 PM  
Hi,
 
I have come across a strange scenario.
I have had a SBS 2003 server in place for almost a year now without any issues.
In the last two days however the Web Publishing and VPN access has suddenly stopped.
I have checked the config and nothing has changed.
The only difference from last week is that i am getting a few errors in the event viewer that I wasnt getting before.
 
They are as follows;
---------------------------------------------------------------
Source: Security
Category: Logon/Logoff
Type: Failure Audit
Event ID: 547
User: NT AUTHORITY\NETWORK SERVICE
Description:
 
IKE Security association negotiation failed
Mode: key Exchange Mode (Main Mode)
 
Failure Point: Peer
Failure Reason: IKE failed to find valid machine certificate
---------------------------------------------------------------
And when i monitor the incoming connection in the ISA monitoring the following failure message appears;
---------------------------------------------------------------
Failed Connection Attempt
Log Type: Firewall Service
Status: No connection could be made because the target machine actively refused it.
Rule: Allow VPN client traffic to ISA Server
Source: External (xx.xx.xx.xx:57003)
Destination: Local Host (xx.xx.xx.xx:1723
Protocol: PPTP
---------------------------------------------------------------
If i try to connect to the default website from an external source (works internally) i get a connection refused message in internet explorer and at least 10 consecutive Inititiated connection and closed Connection in the ISA Monitor.
 
The Closed connection gives a status of  ' A connection was abortively closed after one of the peers sent a RST segment.'
 
It is obvious something is wrong but i am not sure what, any advice or pointers would be greatly appreciated.
 
Thanks
 
Andrew
Stewart Brown User is Offline
United States
Member since
8/22/2005

Platinum Membership
Posts: 616

7/31/2007 05:53 PM  
just a guess: has a certificate expired recently?
Andrew Vint User is Offline
United Kingdom
Member since
1/30/2007

Registered Users
Posts: 9

8/08/2007 10:26 PM  
Hi sorry for the delay in providing a response, i have spent the last few weeks getting that server up and running at optimum performance.
 
I have installed all service packs (SP2) for windows, for Exchange 2003 (SP3) and ISA Server 2004 (SP3) along with all patches/updates/hotfixes on the microsoft update website.
 
I have rebooted the server on several occasions after clearing all the event logs and i am getting absolutely no errors warning or critical.
 
The email works fine, the internet access works fine, i can VNC on to the box remotely, i have checked with the ISP that they are not blocking any ports and they stated as it was a business line all ports are open and there is no blocking or packet shaping on the line.
 
All good i hear you say ...... well i am afraid not ..... i still cant access any websites on the server and i am unable to vpn onto the server from the external NIC.
 
I have checked the websites internally and the VPN internally and as long as i use the local DNS names it all works fine.
 
Try to use the external dns names and it stps working.
 
When monitoring the inbound traffic HTTP connects then closes repeatedly giving error 0x80074e21 as far as the inbound VPN is concerned i get PPTP failed omn the rule 'Allow VPN traffic to ISA Server' with an error code of 0x8007274d.
 
It must be noted however that the rule that is blocking the PPTP traffic is not listed in the firewall policy ?!?
 
I am at my wits end so short of backing this server up and rebuilding it from scratch i would greatly appreciate some help.
 
Or indeed suggestions of where to look for a resolution to my problem.
 
Thanks in advance
 
Andrew
Marina Roos User is Offline
The Netherlands
Member since
3/24/2005

Forum Admins
Posts: 12507

8/12/2007 06:11 PM  
Hi Andrew,
 

Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
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