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Small Business Server Support Forum    
Subject: Firefox and ISA 2004 Logging
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Paul Smith User is Offline
Tadley UK
Member since
4/20/2005

Registered Users
Posts: 297

6/18/2008 05:20 PM  
I am looking at usage logs for ISA (ISALOG_date_WEB_000.W3C) and I noticed that one of our users rarely has any 'http://text-url' logged against his access. They all appear as the IP addresses http://xx.xx.xx.xx/....
 
After a bit of investigation it appears that he is using Firefox instead of Internet Explorer. Now in principle I dont have a probleml with thsi, however it is messing up my ability to analyse Internet access.
 
Does anyone know why this is happening. Is the solution to just not use Firefox?
 
Thanks
 
Paul
Stewart Brown User is Offline
United States
Member since
8/22/2005

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Posts: 616

6/18/2008 07:20 PM  
Well I don't know the answer about how to set up Firefox top work correctly with ISA, but I say the answer should be why should you have to do so? I started out like you with "in principle not having a problem with this" but after awhile I had users loading Firefox, AOL AIM, loads of other stuff that opened up firewalls and exposed us to stuff, not to mention didn't work correctly and tied me down fixing things. Everyone wanted to be a cool geek and use something "cool" that was not MS based. But without having the true geek knowledge to cover their bases when things went wrong.

As a small business owner I had to make a decision - risk everything I had accomplished thus far with the system, risk our data and business tools, or clamp down and make everyone use the system in a more consistent systems based manner. I did things like set group policy so that users can't make exceptions in the firewall, which eliminates users from on the sly installing stuff like AIM. They can all install some minor programs they may want to experiment with, but when it comes to opening ports they have to come to me. And now I feel a lot safer and have lots less headaches to deal with. I even considered locking down the desktops, but eventually decided to not go that far.

I suggest just having a company policy that you use IE7 and that's that. You may not have authority to set policy like that, it's much easier to do when you are the "Programinator" (as Arnold would say, lol). But you can always go to management, explain the headaches and risks involved with this type activity of using various browsers and IM and other type programs, explain the headaches and lost productivity on your part due to having to manage multiple redundant systems, and they will most likely take the side of caution.

With your users you can just explain that you have a set ot tools - ISA, IE7, whatever Antivus, whatever Anti-Adware, whatever Anti-Spametc, etc, that is all set up to work together as a SYSTEM, and if they install things on their own you don't know how the overall system will be affected, whether you will be exposed, etc. I found that once people understood that, we received a lot of cooperation.
Paul Smith User is Offline
Tadley UK
Member since
4/20/2005

Registered Users
Posts: 297

6/23/2008 12:17 PM  
hi,
Thanks for your reply. I think that I am going tohave to go down the route of tighter control. Its not a big problem for me at the moment, but we seem to be acquiring more Mac users at the moment and for some reaons they seem more fixated on Firefox than the windws users.
 
Paul
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