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Tony Girgenti User is Offline

Southampton, PA
Member since
5/2/2005

Registered Users
Posts: 81

3/15/2008 09:50 PM
Hello. We have SBS2000, SP4, ISA2000, No exchange, two nics. Were having a problem trying to get Symantec Corporate AntiVirus 10.1 to see some workstations using client remote install from the server. The Symantec error indicates that we need to be able to type \\server\Admin$ from a start\run command for the workstation we want to see. If you can't then Symantec cannot install clients remotely. There are some things we did recently to the network that could be causing these problems, but i don't know what i should do about it. Changed from one nic and ip addresses of 10.0.0.x to two nics and internal ip addresses of 192.168.16.x Replaced some computers with new ones and kept the same computer names. All 13 workstations were and still are part of the domain. The network is working fine for all workstations except for this Symantec problem. How do i get all workstations to be seen from the server using \\wsname\Admin$ ? Any help would be gratefully appreciated. Thanks, Tony

Mick Malloy User is Offline

Australia
Member since
4/6/2007

Microsoft MVP
Posts: 309

3/15/2008 11:15 PM
Having changed your network config the first thing is to ensure the correct bindings for services to the server NICs. The output of 'IPConfig /all > C:\ipconfig.txt' from both the server and one effected workstation may be handy too.

Tony Girgenti User is Offline

Southampton, PA
Member since
5/2/2005

Registered Users
Posts: 81

3/16/2008 03:02 AM
Hello Mick. Here is the server ipconfig /all. I'll have to get the workstation one the next time i go there. Some things i forgot to mention: All workstations are XP Pro, SP2. From the server, i can ping some workstations by ip address but not by name. Some workstations can be pinged by ip address and by name. Some cannot be pinged at all. Thanks, Tony Windows 2000 IP Configuration Host Name . . . . . . . . . . . . : dellserver Primary DNS Suffix . . . . . . . : American.Local Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : American.Local Ethernet adapter Local Area Connection Internal: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Dual Port Server Adapter #2 Physical Address. . . . . . . . . : 00-04-23-CB-8D-6B DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.16.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.16.2 Primary WINS Server . . . . . . . : 192.168.16.2 Ethernet adapter Local Area Connection External: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Dual Port Server Adapter Physical Address. . . . . . . . . : 00-04-23-CB-8D-6A DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.1.10 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.16.2 NetBIOS over Tcpip. . . . . . . . : Disabled

Marina Roos User is Offline

The Netherlands
Member since
3/24/2005

Forum Admins
Posts: 12627

3/16/2008 03:49 AM

Hi Tony,

When are you going to get them SBS 2003?

Ipconfig of the server is good. Please check the binding order in network connections though, and make sure the internal nic is on top. Also check that the internal nic has File and printersharing enabled. We will have to see the workstation's ipconfig/all to give other suggestions.

Marina Roos Smallbizserver.Net Administrator

Mission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'

Tony Girgenti User is Offline

Southampton, PA
Member since
5/2/2005

Registered Users
Posts: 81

3/18/2008 08:26 PM
Hello. Below is the results of an ipconfig /all for two workstations. Roz could be pinged by ipaddress and -a ipaddress but not by name. Maureen could not be pinged at all. All pings were done from the server. I checked the server order of nics and the internal nic is first with File and Printer Sharing enabled. Any help would be gratefully appreciated. Thanks, Tony Windows IP Configuration Host Name . . . . . . . . . . . . : Roz Primary Dns Suffix . . . . . . . : American.Local Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : American.Local American.local Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : American.local Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-11-11-C9-A6-5F Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.16.24 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.16.2 DHCP Server . . . . . . . . . . . : 192.168.16.2 DNS Servers . . . . . . . . . . . : 192.168.16.2 Primary WINS Server . . . . . . . : 192.168.16.2 Lease Obtained. . . . . . . . . . : Tuesday, March 18, 2008 8:25:34 AM Lease Expires . . . . . . . . . . : Friday, March 28, 2008 11:25:34 AM Pinging roz.American.Local ⎖.0.0.37] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 10.0.0.37: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms Pinging 192.168.16.24 with 32 bytes of data: Reply from 192.168.16.24: bytes=32 time<10ms TTL=128 Reply from 192.168.16.24: bytes=32 time<10ms TTL=128 Reply from 192.168.16.24: bytes=32 time<10ms TTL=128 Reply from 192.168.16.24: bytes=32 time<10ms TTL=128 Ping statistics for 192.168.16.24: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms Pinging roz.american.local 𖐸.168.16.24] with 32 bytes of data: Reply from 192.168.16.24: bytes=32 time<10ms TTL=128 Reply from 192.168.16.24: bytes=32 time<10ms TTL=128 Reply from 192.168.16.24: bytes=32 time<10ms TTL=128 Reply from 192.168.16.24: bytes=32 time<10ms TTL=128 Ping statistics for 192.168.16.24: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms Windows IP Configuration Host Name . . . . . . . . . . . . : Maureen Primary Dns Suffix . . . . . . . : American.Local Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : American.Local American.local Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : American.local Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller Physical Address. . . . . . . . . : 00-1E-C9-2A-B6-50 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.16.47 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.16.2 DHCP Server . . . . . . . . . . . : 192.168.16.2 DNS Servers . . . . . . . . . . . : 192.168.16.2 Primary WINS Server . . . . . . . : 192.168.16.2 Lease Obtained. . . . . . . . . . : Tuesday, March 18, 2008 8:31:26 AM Lease Expires . . . . . . . . . . : Friday, March 28, 2008 11:31:26 AM Pinging maureen.American.Local 𖐸.168.16.47] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 192.168.16.47: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms Pinging 192.168.16.47 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 192.168.16.47: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms Pinging maureen 𖐸.168.16.47] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 192.168.16.47: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms

Mick Malloy User is Offline

Australia
Member since
4/6/2007

Microsoft MVP
Posts: 309

3/19/2008 10:09 PM
The initial ping to roz picks up the wrong IP address. This is probably a stale entry in DNS on SBS. SBS Console, Advanced Management, Computer Management, Services and apps, DNS, server, forward lookup zone, check for invalid entries. The IP for maureen is correct though, first suspect is some kind of firewall on the PC.

Tony Girgenti User is Offline

Southampton, PA
Member since
5/2/2005

Registered Users
Posts: 81

3/20/2008 12:41 AM
Hello Mick. There is a mixture of DNS Forward Lookup Zones. Some computers still have the old 10.0.0x address and some have the 192.168.16.x addresses. What do i do? Simply change them in the DNS Forward Lookup Zones? As far as i know, none of the workstations have a firewall. Thanks, Tony

Mick Malloy User is Offline

Australia
Member since
4/6/2007

Microsoft MVP
Posts: 309

3/20/2008 07:27 AM
Any workstation having a registered IP from the old subnet should have the record deleted. We will then need to look at why they are not updating their records. Unless you do a degree of 'customisation' you should only have one 'forward lookup zone', not a mix.

Tony Girgenti User is Offline

Southampton, PA
Member since
5/2/2005

Registered Users
Posts: 81

3/20/2008 01:32 PM
So, i should delete any entry in the DNS Forward Lookup Zones with an ip address of 10.0.0.x? Should i do this while they are using the system? How does it get put back with the correct ip scheme? Thanks, Tony

Mick Malloy User is Offline

Australia
Member since
4/6/2007

Microsoft MVP
Posts: 309

3/21/2008 12:23 AM
Yes, your internal subnet is 192.168.16.x, any A records pointing to 10.whatever are invalid. You can just delete them and the theory is that the PCs will register themselves again, there may be a problem here because they should have changed their current registration HOWEVER having bad records is _at least_ as bad as having no records. Doesn't happen a lot but frequently enough to mention: If you delete the bad records and then restart the effected PCs you _may_ find they register correctly and you never experience the problem again.

Tony Girgenti User is Offline

Southampton, PA
Member since
5/2/2005

Registered Users
Posts: 81

3/21/2008 04:57 PM
Hello Mick. OK. All workstations are now on the 192.168.16.x ip addresses according to DNS Forward Lookup Zones. However, we still have the same problem of not being able to do \\machinename\Admin$(from the server) on some computers as well as not being able to ping by name/ipaddress. The inability to do these functions seems to be on the same machines. On some computers, if i ping using the -a and ip address it returns the fully qualified domain name and on others it returns a ping but not the FQDN and still on others it just does not ping. Any help that you can provide to resolve these issues would be gratefully appreciated. Thanks, Tony

Marina Roos User is Offline

The Netherlands
Member since
3/24/2005

Forum Admins
Posts: 12627

3/24/2008 02:25 AM

Hi Tony,

Please post the ipconfig/all from the server and a workstation. Also run ipconfig/flushdns and ipconfig/registerdns on the workstations. Check if File and Printersharing is enabled on the nics of the workstations, and also if it is checked in the tab exceptions of the Windows XP firewall.

Marina Roos Smallbizserver.Net Administrator

Tony Girgenti User is Offline

Southampton, PA
Member since
5/2/2005

Registered Users
Posts: 81

3/24/2008 06:58 PM
Hello Marina. Below is the ipconfig /all for the server and one workstation. I also confirmed that all workstations had their nic checked with File and Printer Sharing and that the File and Printer Sharing was checked on the Exceptions tab in the Windows Firewall. I then ran ipconfig /flushdns, ipconfig /registerdns on all workstations. No errors or exceptions were indicated on any of the workstations during any of the tasks that i completed. Thanks for any help that you can provide to resolve this issue. Tony Windows 2000 IP Configuration Host Name . . . . . . . . . . . . : dellserver Primary DNS Suffix . . . . . . . : American.Local Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : American.Local Ethernet adapter Local Area Connection Internal: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Dual Port Server Adapter #2 Physical Address. . . . . . . . . : 00-04-23-CB-8D-6B DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.16.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.16.2 Primary WINS Server . . . . . . . : 192.168.16.2 Ethernet adapter Local Area Connection External: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Dual Port Server Adapter Physical Address. . . . . . . . . : 00-04-23-CB-8D-6A DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.1.10 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.16.2 NetBIOS over Tcpip. . . . . . . . : Disabled IPCONFIG /ALL from server and a workstation Windows IP Configuration Host Name . . . . . . . . . . . . : GlennWork Primary Dns Suffix . . . . . . . : American.Local Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : American.Local American.local Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : American.local Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection Physical Address. . . . . . . . . : 00-0B-DB-46-59-6F Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.16.25 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.16.2 DHCP Server . . . . . . . . . . . : 192.168.16.2 DNS Servers . . . . . . . . . . . : 192.168.16.2 Primary WINS Server . . . . . . . : 192.168.16.2 Lease Obtained. . . . . . . . . . : Tuesday, April 29, 2003 12:04:40 PM Lease Expires . . . . . . . . . . : Friday, May 09, 2003 3:04:40 PM

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