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Small Business Server Support Forum    
Subject: Exchange 2000 Issue
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Scantech Hillman User is Offline
United Kingdom
Member since
8/15/2008

Registered Users
Posts: 1

8/15/2008 05:13 PM  
Hi there, don't know whether anyone has seen this before, but 2 people within my organisation cannot see their emails through the Outlook client - it basically stops receiving emails through the Outlook web cllient and constantly saids it is trying to update but does not pull down new emails from Exchange.  Sending out emails is fine.  Of all people they happen to be Directors.
 
Have used exmerge a couple of times and exported exchange server mailbox to a pst, created a new mailbox, and imported pst file on exchange server back into Outlook client.  The outlook client has worked for about a day sending and receiving fine and then the problem reappears. They can access their mail fine though Outlook Web Access but not through the outlook client.
 
Can anyone help?
Marina Roos User is Offline
The Netherlands
Member since
3/24/2005

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Posts: 12627

8/16/2008 02:57 AM  
Hi Scantech,
 
Please, post an ipconfig /all from the server and a workstation. Open a command prompt by opening Start -> Run from the Start Menu and type cmd. From the command prompt type ipconfig /all >ip.txt. Attach this file to your answer.
Which version of Outlook is installed on the machines and what is the exact error they get?

Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
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