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Small Business Server Support Forum    
Forums > Microsoft Small Business Server 2003 & 2000 > Windows Vista
Subject: print spooler keeps stopping
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Barry Mews User is Offline
United Kingdom
Member since
10/29/2007

Registered Users
Posts: 239
1/19/2008 05:20 PM  
Hi,
 
I have a vista client with a slight problem. whenever the user tries to print, there are no printers displayed in the control panel / printers diaglog box. checking the services the print spooler service is stopped. It's set to auto restart and when manually started the printers are displayed. However, if I try to select one then I get another error message and upon checking the service, the print spooler service is stopped yet again.
 
Any ideas would be most welcome
 
Barry
Nick Pieters User is Offline
Belgium
Member since
8/4/2005

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Posts: 1425
1/22/2008 05:03 PM  
Hi

Is UAC enabled? If not try enabling it and reboot.

Just a shot in the wild here...
MVP-E "Most Valuable Pizza Eater"
--If you never made a mistake, you never tried anything new --
Nick Pieters User is Offline
Belgium
Member since
8/4/2005

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Posts: 1425
1/25/2008 03:32 PM  
Had the same issue with a client yesterday, driver problem... deleted printer, got new drivers from helpdesk. Problem solved..
MVP-E "Most Valuable Pizza Eater"
--If you never made a mistake, you never tried anything new --
James Hurrell User is Offline
United Kingdom
Member since
12/5/2007

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Posts: 43
2/23/2008 07:42 PM  
I've had this from time to time... 10 Vista clients, SBS 2003 R2, with 4 networked printers (3 x OCE plotters and 1 Dell laser).

However, with my clients, there are no printers displayed but when looking in Services, the Print Spooler is still running. Doing a restart of the Print Spooler cures the problem. I've only seen it on 2 out of 10 clients.

However, I suspect that this is a driver issue that is crashing the Print Spooler. The OCE plotters don't have Vista drivers, but they are working OK with the XP ones. It may be that occasionally one of the OCE drivers is causing the print spooler to crash.
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Forums > Microsoft Small Business Server 2003 & 2000 > Windows Vista > print spooler keeps stopping


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