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Small Business Server Support Forum    
Subject: Cannot reinstall Intranet or Network tools
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Larry Johnstone User is Offline
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4/18/2006

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12/05/2007 12:16 AM  
When I go through the SBS setup to reinstall the intranet and network tools everything appears fine at first but then it abruptlt ends. The event viewer gives these error.
 
The application, C:\Documents and Settings\administrator.EVERYTHINGCOFFE\Local Settings\SIT18450.tmp\setup.exe, generated an application error The error occurred on 12/04/2007 @ 15:46:42.151 The exception generated was c0000005 at address 5304AE45 (suitehelp!DllUnregisterServer)
 
And
 
Faulting application SETUP.EXE, version 5.2.2893.0, faulting module suitehelp.dll, version 5.2.2893.0, fault address 0x0004ae45.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 
This is a fresh instlall I am wrestling with it is in production.
 
It is SBS 2003 prem with SBS sp1 and windows SP2 installed. I have run the SBS anylizer and it returns no error any more :-)
 
Please I need some guidance here.
 
Larry
robert pearman User is Offline
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12/05/2007 01:13 PM  
what errors were listed in the sbs bpa previously?

did you remove the small business registry key?
Larry Johnstone User is Offline
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12/05/2007 01:34 PM  
Hi Robert,
 
Thank you for replying! I am puling out my hair with this.
I did not remove the SBS registry key, Should I ? Which one?
 
Thanks again any any advice is really appreciated.
 
Larry
 
Here is the list of critical errors that I resolved.
 
Critical Issues 
  Receive Side Scaling is enabled : 
 Receive Side Scaling (RSS) is enabled and should be disabled on Windows SBS 2003. For detailed instructions, see "Disable Receive Side Scaling" section of the knowledge base article "You may experience network-related problems after you install Windows Server 2003 SP2 or the Scalable Networking Pack on a Windows Small Business Server 2003-based computer that has an advanced network adapter" at http://go.microsoft.com/fwlink/?LinkId=95152.
 
  Task Offloading is enabled : 
 Task Offloading is enabled and should be disabled on Windows Small Business Server 2003. Change the value of the DisableTaskOffload registry key to 1. For detailed instructions, see the Knowledge Base article "You experience intermittent communication failure between computers that are running Windows XP or Windows Server 2003" at http://go.microsoft.com/fwlink/?LinkId=95149. If the DisableTaskOffload registry key does not exist, then manually create this registry key and set its value to 1.
 
  TCP Chimney is enabled : 
 TCP Chimney is enabled. You should disable TCP Chimney on Windows SBS 2003. To turn off TCP Chimney, use the Netsh.exe command as follows: 1. Click Start, click Run, type cmd, and then click OK. 2. At the command prompt, type: Netsh int ip set chimney DISABLED 3. Press ENTER. 4. Restart the server.
 
  TCPA is enabled : 
 TCPA is enabled and should be disabled on Windows SBS 2003. Change the EnableTCPA registry value to 0. For detailed instructions, see "Disable offloading support" section of the knowledge base article "You may experience network-related problems after you install Windows Server 2003 SP2 or the Scalable Networking Pack on a Windows Small Business Server 2003-based computer that has an advanced network adapter" at http://go.microsoft.com/fwlink/?LinkId=95152.
 
Here are all the issues:
 
All Issues 
  Receive Side Scaling is enabled : 
 Receive Side Scaling (RSS) is enabled and should be disabled on Windows SBS 2003. For detailed instructions, see "Disable Receive Side Scaling" section of the knowledge base article "You may experience network-related problems after you install Windows Server 2003 SP2 or the Scalable Networking Pack on a Windows Small Business Server 2003-based computer that has an advanced network adapter" at http://go.microsoft.com/fwlink/?LinkId=95152.
 
  Task Offloading is enabled : 
 Task Offloading is enabled and should be disabled on Windows Small Business Server 2003. Change the value of the DisableTaskOffload registry key to 1. For detailed instructions, see the Knowledge Base article "You experience intermittent communication failure between computers that are running Windows XP or Windows Server 2003" at http://go.microsoft.com/fwlink/?LinkId=95149. If the DisableTaskOffload registry key does not exist, then manually create this registry key and set its value to 1.
 
  TCP Chimney is enabled : 
 TCP Chimney is enabled. You should disable TCP Chimney on Windows SBS 2003. To turn off TCP Chimney, use the Netsh.exe command as follows: 1. Click Start, click Run, type cmd, and then click OK. 2. At the command prompt, type: Netsh int ip set chimney DISABLED 3. Press ENTER. 4. Restart the server.
 
  TCPA is enabled : 
 TCPA is enabled and should be disabled on Windows SBS 2003. Change the EnableTCPA registry value to 0. For detailed instructions, see "Disable offloading support" section of the knowledge base article "You may experience network-related problems after you install Windows Server 2003 SP2 or the Scalable Networking Pack on a Windows Small Business Server 2003-based computer that has an advanced network adapter" at http://go.microsoft.com/fwlink/?LinkId=95152.
 
  DHCP Client Service not set at default Startup Type : 
 The default value of Startup Type for DNS Client service is changed. By default, the Startup Type is set to Automatic for this service.
 
  EDNS is enabled : 
 EDNS is enabled on this server. Some of the routers or firewalls may not support EDNS. You should disable EDNS on this server. To do so, click Start, and then click Command Prompt. In the Command Prompt window, type dnscmd /Config /EnableEdnsProbes 0 and then restart the DNS Server service.
 
  POP3 Connector snap-in has not been updated : 
 POP3 Connector snap-in does not appear to be the version from knowledge base article "Error message when you use the POP3 Connector Manager with MMC 3.0: "'MMC has detected an error in a snap-in" " at http://go.microsoft.com/fwlink/?LinkId=95161.
 
  Update for Daylight Savings Time 2007 not installed : 
 The update for Daylight Savings Time 2007 is not installed for Microsoft Exchange Server 2003 Service Pack 2. Without this update, calendar items in CDO-based programs and in Microsoft Outlook Web Access will operate as if the standard time is in effect during the extra weeks of daylight saving time. You can download this update at http://go.microsoft.com/fwlink/?LinkId=95430.
 
  Windows SBS Backup wizard has not run : 
 Windows SBS Backup has not been configured. To configure Windows SBS Backup, on the server click Start, and then click Server Management. On the Windows SBS Administration Console, click To Do List, and then in the details pane click Configure Backup.
 
  PMTU Discovery is disabled : 
 PMTU Discovery is disabled on Windows SBS 2003. This may negatively impact the server's performance, but it should be more secure. This is the default setting with Microsoft Internet Security and Acceleration (ISA) Server 2004. 
robert pearman User is Offline
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12/05/2007 01:42 PM  
no you shouldnt, so that is good.

what is it your trying to do ?

why do you need to reinstall these components?
Larry Johnstone User is Offline
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4/18/2006

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12/05/2007 01:48 PM  
I can't see them in the todo list and I cant get to the remote mail portion in order to set up HTTP over RPC and when I go to https://sbsect/remote I get errors stating either my IP is explicitly denied (403.6) or error (HTTP 403 Forbidden)  that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage.
 
 
Thanks
robert pearman User is Offline
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12/05/2007 02:10 PM  
have you run the ceicw and enabled the rww? is this the same problem/server as your other post - if so can we stick to one thread otherwise im likley to get confused :P
Larry Johnstone User is Offline
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12/05/2007 09:59 PM  
Yes I have run ciew and I am never presented with the RWW option, Thats whar led me to try and rerun the setup and get all the iptions back.
 
I will keep it to one thread. I started the other one Sunday night and got not response so figured that I wasn't asking the question clearly. :-)
Larry Johnstone User is Offline
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12/05/2007 11:02 PM  
Hey Robert,
 
Trying to send you file with screen shots. To big for this 575k.. Do you alt address for me to forward this to?
 
Thanks
 
Larry
Larry Johnstone User is Offline
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12/05/2007 11:26 PM  
Robert never mind the address
Here is the info
 
Start CIEW
Pops up with Router UPP
Say no to UPP

Router Config
Put in my external DNS from ISP and local IP of Router

Network Connection
Put in the internal and external addresses for the nics

Firewall
Enabled

Services Configuration
Check Email, VPN, TS, FTP

Web Services Configuration
Checked off all OWA, RWW, Server Performance, OMA, Outlook via internet, SharePoint intranet, Business website WWWROOT

Web Server Certificate
Kept Certificate

EMAIL Delivery
Use DNS Method

EMAIL Retrieval Method
Use Exchange
Delivered directly to my server

Domain Name
Everythingcoffee-tea

Remove e-mail attachments
Took default
 
Completed  setup
robert pearman User is Offline
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2/23/2007

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12/06/2007 10:32 AM  
Web Services Configuration
Checked off all OWA, RWW, Server Performance, OMA, Outlook via internet, SharePoint intranet, Business website WWWROOT

???

so all of these are unticked when you run the wizard?
Larry Johnstone User is Offline
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12/06/2007 01:29 PM  
No these were checked. Sorry for the confusion.
robert pearman User is Offline
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12/06/2007 01:32 PM  
if you browse to http://servername/remote from an internal locaiton what happens?
Larry Johnstone User is Offline
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12/06/2007 01:39 PM  
I get this
 
The website declined to show this webpage
 HTTP 403 
   Most likely causes:
This website requires you to log in.
 
   What you can try:
     Go back to the previous page.
 
     More information
This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage.
For more information about HTTP errors, see Help.
robert pearman User is Offline
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12/06/2007 02:02 PM  
try rerunning the ceicw and unticking the RWW - check the result by navigating to the /remote page.

then run the ceicw again, this time tick the box for rww, and see if it makes any difference.
Larry Johnstone User is Offline
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12/06/2007 03:02 PM  
In both scenarios I get the same result below:
 
 Most likely causes:
This website requires you to log in.
 
   What you can try:
     Go back to the previous page.
 
     More information
This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage.
For more information about HTTP errors, see Help.
 
Again thank you for taking the time to help me!
Marina Roos User is Offline
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3/24/2005

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8/30/2008 08:27 PM  
Hi Larry,

Did you figure this out yet?

Marina Roos Smallbizserver.Net AdministratorMission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local  network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'
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