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Subject: First Storage Group is not a valid drive, or you do not have access

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Tai havard User is Offline

United Kingdom
Member since
3/31/2006

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Posts: 2

3/31/2006 12:01 PM
We are having issues with a NT backup on a windows sbs 2003 server. It ran fine for a good few months but recently it has started to fail. It backs up to There are two errors in the log This error occures every day so its not an issue with an individual tape. The tape is being replaced as it should be Error: The device reported an error on a request to write data to media. Error reported: Invalid command. There may be a hardware or media problem. Please check the system event log for relevant failures. and Error: ESN\Microsoft Information Store\First Storage Group is not a valid drive, or you do not have access. Event viewer gives no more information than the job log Here is the full job log 30/03/2006 23:00 ------------------------------- Date: 30/03/2006 Time: 23:00 User: SYSTEM ------------------------------- Backup Runner started. Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup created on 30/03/2006 at 23:00" /v:yes /r:no /rs:no /hc:off /m normal /j "Small Business Server Backup Job" /l:s /f "\\Esn\REV\Backup Files\Small Business Server Backup (01).bkf" /UM NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup02.log ========================================== Backup Status Operation: Backup Active backup destination: File Media name: "Small Business Server Backup (01).bkf created 30/03/2006 at 23:00" Volume shadow copy creation: Attempt 1. Backup (via shadow copy) of "C: " Backup set #1 on media #1 Backup description: "SBS Backup created on 30/03/2006 at 23:00" Media name: "Small Business Server Backup (01).bkf created 30/03/2006 at 23:00" Backup Type: Normal Backup started on 30/03/2006 at 23:06. Backup completed on 30/03/2006 at 23:34. Directories: 2380 Files: 24550 Bytes: 4,111,768,928 Time: 27 minutes and 18 seconds Backup (via shadow copy) of "D: " Backup set #2 on media #1 Backup description: "SBS Backup created on 30/03/2006 at 23:00" Media name: "Small Business Server Backup (01).bkf created 30/03/2006 at 23:00" Backup Type: Normal Backup started on 30/03/2006 at 23:34. Backup completed on 31/03/2006 at 04:12. Directories: 3007 Files: 45205 Bytes: 19,645,983,366 Time: 4 hours, 38 minutes, and 42 seconds Backup of "ESN\Microsoft Information Store\First Storage Group" Backup set #3 on media #1 Backup description: "SBS Backup created on 30/03/2006 at 23:00" Media name: "Small Business Server Backup (01).bkf created 30/03/2006 at 23:00" Backup Type: Normal Backup started on 31/03/2006 at 04:12. Error: The device reported an error on a request to write data to media. Error reported: Invalid command. There may be a hardware or media problem. Please check the system event log for relevant failures. The operation was ended. Backup completed on 31/03/2006 at 04:35. Directories: 0 Files: 1 Bytes: 1,092,450,088 Time: 22 minutes and 56 seconds Error: ESN\Microsoft Information Store\First Storage Group is not a valid drive, or you do not have access. ---------------------- The operation did not successfully complete. ---------------------- ============================================ NTBackup finished the backup with errors. For more information about failed backups, see the article on troubleshooting your backup at the following Web page: http://go.microsoft.com/fwlink/?LinkId=18414 Backup ended at 31 March 2006 04:35 Backup Runner finished. Can anyone shed any light on either of these errors (most importantly the one in the title) Thank you very much

Mariette Knap User is Offline

The Netherlands
Member since
3/24/2005

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Posts: 12894

3/31/2006 02:09 PM

What service packs did you install?

Mariëtte Knap Smallbizserver.Net Administrator

Mission accomplished. We have joined the branch office to our SBS 2003 Headquarters and have the same user experience on the branch office as we have on our local network at the Headquarters. Want to know how? Signup up for a subscription and get instant access to the article series 'How to add an additional Domain Controller from a remote office to the SBS domain'

Tai havard User is Offline

United Kingdom
Member since
3/31/2006

Registered Users
Posts: 2

4/04/2006 04:55 PM
Service pack 1 ty

Mariette Knap User is Offline

The Netherlands
Member since
3/24/2005

Forum Admins
Posts: 12894

4/04/2006 10:33 PM

SBS 2003 SP1 or just Windows 2003 SP1?

Mariëtte Knap Smallbizserver.Net Administrator

Boof

Member since

Posts: 0

4/05/2006 07:53 AM
We have the same problem with our server. We had it working really well for a couple of months, then one day it just stopped working. After mucking around with the good people at Microsoft for what seemed to be weeks, we ended up getting a 3rd party software to fix the problem and have not had a problem since. The software we now use is called BackupAssist (www.backupassist.com) and it backs up our exchange server and our SQL server every night. The only reason I know that it is installed is because it sends me an email to tell me the job was successful! They have a trial software on their website, so I would you give it a try.

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Forums > 3rd party software and network information > Backup > First Storage Group is not a valid drive, or you do not have access

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