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Small Business Server Support Forum    
Forums > Microsoft Small Business Server 2003 & 2000 > Get the right hardware...not an easy decision
Subject: HP ML350 G5 SATA DVD
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Joe Spenceley User is Offline
United Kingdom
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10/26/2005

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9/18/2008 07:57 PM  
We have received a batch of HP ML350 G5 servers with SATA DVD drives.  Sounds ordinary enough except these server fail to detect the DVD drive after a reboot.  They are OK after a full powerdown.

We have installed the latest bios but still the problem persists.  Spoke to HP and they didn't seem to be aware of the problem.  Fingers crossed they come back with a solution soon.  Oh, and there is no ide on these servers so you can't swap the drive.

Joe
william warren User is Offline
United States
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12/8/2005

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9/19/2008 03:09 AM  
is there a mode to change the sata operation mode? This sounds like a bios reset issue.
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cccc cccc User is Offline
United States
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9/26/2008

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9/26/2008 03:47 AM  
hi were you able to fix you issue Joe?

thanks a lot
Abdel-Hamid Sattout User is Offline
Australia
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5/30/2006

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10/06/2008 06:03 AM  
Please enlighten us of the fix
Joe Spenceley User is Offline
United Kingdom
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10/26/2005

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10/08/2008 02:33 PM  
No fix yet from HP.  Last we heard from them they were trying to find a sata dvd drive to recreate the problem.
 
Once I get some kind of response from HP I will post.
 
cccc cccc User is Offline
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10/13/2008 10:26 PM  
please keep us posted about HP replication
william warren User is Offline
United States
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12/8/2005

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Posts: 640
10/22/2008 07:09 PM  
Posted By Joe Spenceley on 9/18/2008 07:57 PM
We have received a batch of HP ML350 G5 servers with SATA DVD drives.  Sounds ordinary enough except these server fail to detect the DVD drive after a reboot.  They are OK after a full powerdown.

We have installed the latest bios but still the problem persists.  Spoke to HP and they didn't seem to be aware of the problem.  Fingers crossed they come back with a solution soon.  Oh, and there is no ide on these servers so you can't swap the drive.

Joe
I keep an external usb dvd drive handy for weird issues like this...
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Forums > Microsoft Small Business Server 2003 & 2000 > Get the right hardware...not an easy decision > HP ML350 G5 SATA DVD


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